Monday, October 22, 2018

RFP challenges


Avoid those pesky RFPs, and all the effort that current clients may put you through, not to mention the risk of losing the business!

1. Keep close track of contract renewal dates and service delivery results

2. Begin managing the process at least 6 months in advance of the date

3. Publish metrics which measure your performance against SLAs

4. Engage your client in a detailed process review to identify gaps

5. Restate the overall benefits of the partnership to your client

We can help ...

Tuesday, October 16, 2018

Are White Papers Obsolete?

In this age of 300 word blog posts and 280 character tweets, some worry that the venerable white paper is a thing of the past.  Will people take the time to read 1500 words that experts assemble into highly informative and useful documents?

Here's the thing:  it's hard to cram into the shorter posts the valuable analysis and detail which the best white papers deliver.  The accompanying charts and graphs - useful for visual learners - fit much better into a long format.  In these challenging times, we ought not limit our sources used to gain mastery in relocation management.  So here are some suggestions:

1.   Deliver white papers with a short summary of the salient points of the document.
2.   Tailor the summary to the known issues your client faces.
3.   Consider offering a webinar to present the content, and key lessons.
4.   Offer a podcast of the document for those who prefer this alternative delivery method.

To make the best use of your audience's time, present insights and new ideas, rather than going over old ground.  You have a better chance of grabbing their attention.

Tuesday, October 2, 2018

America’s “Rust Belt” Offers Excellent Lifestyle Options


A few words of praise about America’s older industrial cities: they sometimes receive a bad rap from the press, and unfortunately from some relocation folks. But it’s important to understand that places like Pittsburgh, Cincinnati and Milwaukee offer many attractive lifestyle options from downtown lofts in lively neighborhoods to leafy suburbs. There are usually excellent cultural amenities, professional sports teams, great architecture, waterfronts, park systems, interesting ethnic mix and food variety, university communities, and excellent health care institutions.

Tycoons in America’s gilded age amassed great wealth in the decades following the Civil War through the 1920s. They devoted their energies and fortunes to building institutions for their cities, whether through a sense of civic pride or to earn the praise of citizens and government entities. They funded fine buildings and concert music halls, and invested in artwork that was gifted to local museums and institutes. Almost every city of the great industrial age boasts a quality symphony orchestra, with Cleveland’s orchestra ranked among the world’s best, on a par with renowned New York, Chicago, Boston, and Philadelphia symphonies.

Another legacy of cities’ prime years of industrial might is good schools – including private, parochial, and special schools such as high schools for the arts. Commutes by automobile are not nearly as challenging as places like LA and Washington DC, and frequently they offer good public transportation. Most of all, they offer good real estate value – for both home purchasers and renters. Costs are far lower than coastal cities or mega-metros, and often the renter enjoys lots of space and the charms of vintage buildings, from traditional Greek revival to striking early modernist structures. So if you’re destined for an assignment in America’s “rust belt” you can look forward to a quality lifestyle with a variety of options.